All Categories Troubleshooting

Q: I've installed the plugin but I am getting an error. What should I check? If you've installed the Editorify plugin and you are facing......

published on December 28, 2024

Required Permalink Setting Editorify requires your WordPress site to use the "Post name" permalink structure. The app will not function correctly if your site uses......

published on December 29, 2024

If Cloudflare's Attack Mode is enabled on your WordPress site, it can block API connections and prevent Editorify from connecting to your site. You'll need......

published on December 29, 2024

WooCommerce is a required plugin for using the Editorify app. Before you can use Editorify, you must have WooCommerce installed and activated on your WordPress......

published on December 29, 2024

Having issues to import? Please follow these steps Clean your cache/cookies and make sure you are using the latest extension. 1. Check this video on......

published on December 7, 2021

In order to use the Editorify import feature or access the Editorify dashboard you need to make sure your browser does allow cookies to be......

published on December 7, 2021

If your chrome block cookies, you won't be able to use Editorify and import reviews/videos Instead of the “Add button” which appear on product pages,......

published on December 7, 2021

For any questions, Please email us at support@editorify.com...

published on December 7, 2021

- If you can't see the reviews in your Wix store, this means that the Editorify script isn't loaded in your shop. - Check if......

published on October 19, 2022

This guide provides step-by-step instructions on how to grant the Editorify team support access to your Shopify admin dashboard. This access is necessary for the......

published on January 13, 2024